Terms and Condtions
Effective Date: January 22 2025
Welcome to Freefromtraveluk. By accessing, browsing, and using this website or booking services through us, you agree to comply with and be bound by the following terms and conditions. These Terms and Conditions govern your use of our services, and by engaging with our platform, you agree to all terms herein. If you do not agree, please refrain from using our services.
1. Definitions
1.1 "Customer," "you," or "your" refers to any person accessing or using our platform.
1.2 "Service" refers to any travel-related products or services offered by Freefromtraveluk.
2. General Use of Website
2.1 Eligibility: You must be 18 years or older to use our services.
2.2 Accuracy of Information: You agree to provide accurate, current, and complete information during any booking or registration process.
2.3 Prohibited Activities: You may not use the website for unlawful purposes, including but not limited to fraud, abuse, or unauthorized access.
3. Booking Terms
3.1 Accuracy of Information: While we strive to provide accurate descriptions and details, Freefromtraveluk cannot guarantee that all information is error-free. We reserve the right to correct any errors.
3.2 Payment: Full payment or a deposit is required at the time of booking. Payments must be made using accepted payment methods on the website.
3.3 Refunds and Cancellations: Refunds are subject to the specific cancellation policies of the service provider. Please review cancellation policies at the time of booking.
3.4 Disputes: If a dispute arises regarding your booking, Freefromtraveluk reserves the right to investigate and make a final decision based on our Terms and Conditions and evidence provided.
5. Liability
5.1 Third-Party Services: Freefromtraveluk acts as an intermediary between customers and service providers. We are not responsible for acts, errors, or omissions of third parties, including airlines, hotels, and tour operators.
5.2 Limitations: Freefromtraveluk shall not be liable for any direct, indirect, or consequential damages resulting from the use of our services.
5.3 Force Majeure: Freefromtraveluk is not responsible for failure or delays caused by acts of God, natural disasters, strikes, wars, or any events beyond our reasonable control.
6. Customer Support and Dispute Resolution
6.1 Support: Our 24/7 customer support team is available to assist with any queries. Contact us at info@freeformtravel.com or +123 1521712730
6.2 Dispute Resolution: Any disputes must first be directed to Freefromtraveluk customer support.
7. Intellectual Property
7.1 Ownership: All content, logos, and trademarks on this website are owned by Freefromtraveluk and are protected under intellectual property laws.
7.2 Restrictions: You may not copy, distribute, or modify any part of our website without prior written permission.
8. Data Privacy
8.1 Collection: Freefromtraveluk collects personal information for the purpose of providing services.
8.2 Use: Your data will be used in accordance with our Privacy Policy.
8.3 Security: While we implement reasonable security measures, we cannot guarantee the absolute security of your information.
9. Changes to Terms and Conditions
Freefromtraveluk reserves the right to amend these Terms and Conditions at any time. Changes will be posted on the website and will become effective immediately.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
1 INTRODUCTION
(a) These terms and conditions (Terms) apply when you use this website [insert link] (Website).
(b) You agree to be bound by these Terms which form a binding contractual agreement between you and us, Free From Travel Limited being a company incorporated in England and Wales with Company Number 16079141 and have its registered office at C/O Vantage Accounting 1 Cedar Office Park, Cobham Road, Wimborne, United Kingdom, BH21 7SB (our, we or us).
(c) If you don’t agree to these Terms, you must refrain from using the Website.
(d) Additional terms and conditions will apply, in addition to these Terms, to any bookings you make on our website, which are available here [link to booking T&Cs].
(e) We may change these Terms at any time by updating this page of the Website, and your continued use of the Website following such an update will represent an agreement by you to be bound by the Terms as amended.
2 ACCESS AND USE OF THE WEBSITE
You must only use the Website in accordance with these Terms and any applicable laws, and must ensure that your employees, sub-contractors and any other agents who use or access the Website comply with the Terms and any applicable laws.
3 YOUR OBLIGATIONS
You must not:
(a) copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part or aspect of the Website without our express consent;
(b) use the Website for any purpose other than the purposes of browsing our website and products and services;
(c) use, or attempt to use, the Website in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity;
(d) use, or attempt to use, the Website in a manner that may interfere with, disrupt or create undue burden on the Website or the servers or networks that host the Website;
(e) use the Website with the assistance of any automated scripting tool or software;
(f) act in a way that may diminish or adversely impact our reputation, including by linking to the Website on any other website; and
(g) attempt to breach the security of the Website, or otherwise interfere with the normal functions of the Website, including by:
(i) gaining unauthorised access to Website accounts or data;
(ii) scanning, probing or testing the Website for security vulnerabilities;
(iii) overloading, flooding, mailbombing, crashing or submitting a virus to the Website; or
(iv) instigate or participate in a denial-of-service attack against the Website.
4 INFORMATION ON THE WEBSITE
While we make every effort to ensure that the information on the Website is as up-to-date and accurate as possible, you acknowledge and agree that we do not (to the maximum extent permitted by law) guarantee that:
(a) the Website will be free from errors or defects;
(b) the Website will be accessible at all times;
(c) messages sent through the Website will be delivered promptly, or delivered at all;
(d) information you receive or supply through the Website will be secure or confidential; or
(e) any information provided through the Website is accurate or true.
We reserve the right to change any information or functionality on the Website by updating the Website at any time without notice, including product descriptions, prices and other Website Content.
5 INTELLECTUAL PROPERTY
(a) We retain ownership of the Website and all materials on the Website (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (WebsiteContent) and reserves all rights in any intellectual property rights owned or licensed by it not expressly granted to you.
(b) You may make a temporary electronic copy of all or part of the Website for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Website or any Website Content without prior written consent from us or as permitted by law.
6 LINKS TO OTHER WEBSITES
(a) The Website may contain links to other websites that are not our responsibility. We have no control over the content of the linked websites and we are not responsible for it.
(b) Inclusion of any linked website on the Website does not imply our approval or endorsement of the linked website.
7 SECURITY
We do not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Website. You should take your own precautions to ensure that the process that you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference.
8 REPORTING MISUSE
If you become aware of misuse of the Website by any person, any errors in the material on the Website or any difficulty in accessing or using the Website, please contact us immediately using the contact details or form provided on our Website.
9 PRIVACY
You agree to be bound by our Privacy Policy, which can be found <here>.
10 LIABILITY
(a) We make no warranties or representations about this Website or any of its content and will not be responsible to you or any third party for any direct or consequential loss suffered in connection with the use of this Website. To the maximum extent permitted by law, we exclude any liability that may arise due to your use of our Website and/or the information or materials contained on it. You agree to indemnify us for any loss or liability arising out of your use of this Website.
(b) To the extent that the provisions of any applicable law shall impose restrictions on the extent to which liability can be excluded under these Terms including, for the avoidance of doubt, the provisions of sections 3, 6 and 11 of the Unfair Contract Terms Act 1977 in the UK (and its equivalent in any other jurisdiction) relating to the requirement of reasonableness, the exclusions set out in this clause shall be limited in accordance with such restrictions. However, any exclusions of liability that are not affected by such restrictions shall remain in full force and effect.
(c) Nothing in these Terms shall exclude or limit a party’s liability for fraud or intentional unlawful conduct by a party, or death or personal injury resulting from a party’s negligence.
11 GENERAL
11.1 GOVERNING LAW AND JURISDICTION
This agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.
11.2 THIRD PARTY RIGHTS
This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.
11.3 WAIVER
No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.
11.4 SEVERANCE
Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected.
11.5 JOINT AND SEVERAL LIABILITY
An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally.
11.6 ASSIGNMENT
A party cannot assign, novate or otherwise transfer any of its rights or obligations under this agreement without the prior written consent of the other party.
11.7 ENTIRE AGREEMENT
This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement.
11.8 INTERPRETATION
(a) (singular and plural) words in the singular includes the plural (and vice versa);
(b) (gender) words indicating a gender includes the corresponding words of any other gender;
(c) (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
(d) (person) a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;
(e) (party) a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;
(f) (this agreement) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of these Terms (this agreement), and a reference to this agreement includes all schedules, exhibits, attachments and annexures to it;
(g) (document) a reference to a document (including these Terms) is to that document as varied, novated, ratified or replaced from time to time;
(h) (headings) headings and words in bold type are for convenience only and do not affect interpretation;
(i) (includes) the word “includes” and similar words in any form is not a word of limitation;
(j) (adverse interpretation) no provision of this agreement will be interpreted adversely to a party because that party was responsible for the preparation of this agreement or that provision; and
(k) (currency) a reference to £, or “pounds”, is to Pound Sterling currency, unless otherwise agreed in writing.
